The University of Waikato - Te Whare Wananga o WaikatoThe University of Waikato - Te Whare Wananga o Waikato

Internal Telephone Directory

   
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Instructions For The Use Of Your Telephone

If your telephone does not have a recall button, read "Hookflash" for "Press recall"

FAULTS: Call ITS Helpdesk on 4008 and report details

FEATUREFEATURE OPERATIONDESCRIPTION
Standard PhoneDisplay Phone
MAKE EXTERNAL CALL
  • Lift handset Dial 1
  • Dial number required
  • Lift handset or press [Handsfree] and Dial 1
  • Dial number or press required [Autodial]
Note: There is no dial tone after dialling 1.
MAKE INTERNAL CALL
  • Lift handset
  • Dial extension required
  • Lift handset
  • Dial extension required
 
TRANSFER
  • Press recall or Hookflash
  • Dial extension number
  • Announce call
  • Hang up
If engaged:- Press recall or Hookflash
  • Press [Transfer]
  • Dial extension number
  • Announce call
  • Press [Transfer]
If engaged:- Press [Rls]
Then press Line to reconnect to caller
To send an existing call to another extension.
CONFERENCE CALLYou are already on a call,
  • Press recall or Hookflash
  • Dial extension or external number
  • When party answers press recall or Hookflash
You are already on a call,
  • Press [Conference]
  • Dial extension or external number
  • When party answers press [Conference]
To add up to three people to one call.

On Display phones up to six people.

The initiator of the Conference must remain connected throughout the call.
RING AGAIN After calling an extension and getting busy tone:
  • Press recall or Hookflash
  • Dial 91
  • (if in Tauranga Campus dial *5)
When extension becomes free your phone will ring.
Answering will then make the other extension ring.
After calling an extension and getting busy tone:
  • Press [Ring Again]
When extension becomes free your phone will ring. Lift Handset. Press [Ring Again] to make the other extension ring.
To be automatically called back when a busy extension becomes free.
Note: NOT for external calls.

You can still make and receive calls.
To Cancel
  • Lift handset
  • Dial 92
  • (if in Tauranga Campus dial #5)
  • Press [Ring Again]
If Ring back is unanswered this will automatically cancel call.
CALL PICK UPA phone near you is ringing:
  • Lift handset
  • Dial 93
(if in Tauranga Campus dial *41)
A phone near you is ringing:
  • Lift handset
  • Press [Call Pick Up]
The ringing extension must be in the same Pick up Group.
LAST NUMBER REDIAL Press Redial OR Dial 989 Press your own Line key twice. Automatically redials last number called.
CALL FORWARD
  • Lift handset
  • Dial #1
  • (if in Tauranga Campus dial *49)
  • Dial chosen extension
  • Hang up
  • Do not lift handset
  • Press [Call Forward]
  • Dial chosen extension (if preset press [Call Forward] twice)
To redirect calls to another extension.
You can still make calls from your extension, but only the extension you have forwarded to can call you.
While Call Forward is 'On' you will get an interrupted dial tone.
To Cancel
  • Lift handset
  • Dial ##1
  • (if in Tauranga Campus dial #49)
  • Press [Call Forward]
 
SYSTEM SPEED DIAL You have to be included in a Speed Call Group to use this feature.
  • Lift handset
  • Dial #3
  • Dial 2 digit code required
You have to be included in a Speed Call Group to use this feature.
  • Lift handset
  • Press [Speed Call]
  • Dial 2 digit code required
To automatically dial a stored number.
To program
  • Lift handset
  • Dial #2
  • Dial 2 digit code
  • Dial telephone number (including 1 if external number)
  • On hook, press [Speed Dial]
  • Dial 2 digit code
  • Dial telephone number (including 1 if external number)
  • Press [Speed Call]
Only the controller of the Speed Call list can enter the program numbers.
AUTOMATED ATTENDANT
  • Dial 838 4466
  • Dial option 1
  • Enter the extension required
  • Dial 838 4466
  • Dial option 1
  • Enter the extension required
To be used when making a call to an extension from outside the University.
Available 24 hrs.

The University of Waikato - Te Whare Wananga o Waikato

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URL: http://phonebook.waikato.ac.nz/telephone-instructions.shtml
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